Jaime helped us change over our car to a new MG HS. Not only do we love the car - the service was top class. No question was too silly. And Jaime went over and above to make sure we got the right financial deal, in a good time. We really appreciated Jaime's relaxed and honest approach and the staff were really accommodating to a 2 year old running around the show room. Thanks for top service! Highly recommended.
Fantastic service from Jamie. Car ready quickly, all in all 5* experience love the new MG. Can't recommend this dealership enough
The sales man was extremely patient and went through every detail of the cars use and performance, he even showed us videos which was very helpful. He took his time to explain what we needed to know and didn't try to rush the process. He was extremely helpful formative and courteous and very welcoming. I would have no hesitation in saying I had the best sales service ever.
First class customer experience! I could not fault the process. I purchased the car for my wife and she couldn’t be happier. Special mention to Paul the sales manager who went over and above. I will be recommending Mervyn Stewart to anyone who is in the market for changing their car.
Great end to end experience. Excellent customer service and communication throughout. Car is now running perfectly and I’ve joined the all in plan so am looking forward to the ongoing relationship over next 2 years and beyond. Many thanks John
John Paul who was part of the Belfast branch Boucher road went above and beyond, he assisted me and give me any information needed, kept me up to date with everything couldn’t have went to anyone better if I even tried he sorted me with a fantastic car 10 out of 10 would highly recommend!
Mervyn Stewart Skoda have achieved a superb level of customer care across all their staff and this contributes significantly to building confidence in both this dealership and the Skoda brand. Keep up the good work.
I made an online enquiry and received a call from Neil. I didn’t really have a fixed appointment. But called in anyway. I’m so glad I did, Neil put me at ease as I was nervous. He was very friendly and knowledgable. And he’s been extremely helpful with organising the extra accessories I wanted to buy for my car. In the past I’ve found the salesperson doesn’t usually like to help with things like that but it was actually very refreshing to find one who did.
Very helpful staff. Big selection of vehicles Michael Crawford explained every single detail about vehicle and finance that goes with it. Very happy with service and vehicle. I would recommend Mervyn Stewart to all my friends and relatives.
Courteous and polite staff. Showroom extremely clean and came across as a safe environment with all staff working within Covid guidelines. Sales staff patient and explained everything in detail. Any queries were dealt with promptly and if the sales person didn't know the answer immediately went to find the information out. Have offered for me to return again to go over the technology in the car if I need to
Gareth was very quick with responses to questions, and dealt with the initial ordering of the motability car in a very efficient manner. Kept in touch until the car arrived. Arranged appointment to pick it up. Gave excellent customer service throughout
This was my first experience dealing with Mervyn Stewart Ltd and it was a very pleasant experience, I must say. I dealt with their salesman JP who was most helpful and knowledgable about Skoda cars. I found the buying experience very easy and was confident with the advice I was given. Would recommend this company to anyone considering buying a Skoda car.