Careers

Parts Advisor (PAB2110)

Mervyn Stewart are a thriving and exciting company with a track record of success and growth. We are constantly growing our business and therefore we have an exciting opportunity for a Parts Advisor to join our AfterSales Team in Skoda Belfast.

As a Parts Advisor you will help ensure the efficient running of the Parts Department with reference to trade, workshop sales and goods inwards. You will also be building and maintaining strong and lasting relationships with our customers whilst also working to achieve sales targets for the department. This is a role for a talented, enthusiastic individual keen to develop their skills within the motor industry.

Key Responsibilities

• To serve the customer in a polite and responsible manner and to ensure that payment is made to the Company’s requirements and policies at that time
• Provide a service to the highest standard that customers can trust
• Undertake the goods inwards and receipting processes, issue of parts to workshop jobs and accurately identify and price parts on electronic vehicle health check.
• To ensure technicians are served as quickly as possible
• Parts that require ordering are obtained as quickly and economically as possible
• Return of warranty parts in accordance with manufacturer guidelines
• Parts to be properly located as per manufacturer guidelines
• All stock and orders to be checked against delivery and advice noted and located

Criteria

• This person must have a minimum of 5 GCSE’s grade C or above including Maths and English.
• Good Interpersonal and communication skills. 
• Minimum 1 years’ experience in a busy parts dept. essential
• Previous experience within the VAG/Motor Trade preferable but not essential
• A full valid UK driving licence also required
• Ability to work to deadlines
• Ability to work as a member of a team as well as on own initiative
• IT literate

Remuneration and Benefits

• The successful candidate can expect a competitive salary
• Bonus earnings opportunity
• Company Pension scheme 
• Company uniform/PPE where applicable
• Permanent, Full Time work 40hrs week (plus a Sat rota)
• 30 days holiday Inc. stats
• Staff Car Scheme available (after successful probationary period)
• Manufacturer Training and Development Programme

Mervyn Stewart are an equal opportunities employer. Closing date for completed applications is close of business Monday 8th November 2021. Mervyn Stewart Ltd reserve the right to expand the Criteria to aid with shortlisting.  Candidates should demonstrate how they fulfil the criteria when completing their application ensuring they include all relevant information, skills and previous experience. 

Mobile and tablet users may experience difficulty completing this application.  Please refer to the desktop site to apply. As communication will be mainly via email, please check your spam/junk folder.

Finance & Insurance Specialist (Ref FIS2110)

The Mervyn Stewart Group has a fantastic opportunity for a highly motivated individual with a proven track record in the area of selling car finance packages & additional insurance products.

The Person:

• The ideal candidate will have experience in all aspects of selling car finance packages & additional insurance products.
• The applicant should possess excellent oral and written communication skills
• Be highly organised and efficient in dealing with their paperwork
• Ability to deal with customers face to face in the showroom
• Experience within a Franchised Car showroom would be desirable, but not essential
• Flexibility in relation to working hours and work location – this role will include evening and Saturday cover
• IT experience essential
• Full Driving Licence

Job Summary: 

As a proactive member of the team you will be required to operate the car finance selling function compliant with standard operating procedures and FCA compliance. We have a strong focus on customer satisfaction and believe this is achieved by training and developing the team to deliver a consistent sales process.

Main Areas of Responsibility:

• Maintain FCA compliance
• Achieve agreed selling targets
• Ensure consistent delivery of exceptional customer care
• Ensure daily operation of the Department in line with Standard Operating Procedures
• Efficient delivery of all administrative duties relating to the car finance role
• Make professional face to face presentations to customers to ensure they have all the information they need to make an informed choice

Salary & Benefits:

• A competitive salary awaits the right candidate dependent on experience & ability
• Company Car and Pension are also part of this package
• 30 days holidays (inc.stats)
• Staff Vehicle Purchase Scheme (after qualifying period)
• Permanent, Full-Time position
• Based in Boucher

Mervyn Stewart are an equal opportunities employer. Closing date for updated CV's to be received is Friday 5th November 2021. Candidates should demonstrate how they fulfil the criteria when completing their application ensuring they include all relevant information, skills and previous experience. Mervyn Stewart reserve the right to expand the criteria to aid shortlisting.

Mobile and tablet users may experience difficulty completing this application.  Please refer to the desktop site to apply. As communication will be mainly via email, please check your spam/junk folder.

Trainee Aftersales Advisor (TAAB2110)

Are you looking for a new challenge? Do you want to be part of an ever growing and thriving company within the motor trade? An excellent opportunity exists for a Trainee Aftersales Advisor to join our team in Mervyn Stewart Belfast.

We are a looking for a talented, pro-active, motivated trainee administrator looking to broaden skills and knowledge within the motor industry. This will be a varied role for the successful candidate, working in a company where employees are the heart and soul of the business delivering the highest level of customer service to all our customers.

Key Tasks and Duties

• Commitment to top quality customer service and satisfaction whether in service or parts department
• Returning Warranty parts in accordance with manufacturer guidelines
• Booking in vehicles and arranging courtesy cars
• Communicating with workshop on all aspects of Job Card Requirements
• Ordering parts stock from the manufacturer
• Ensuring parts are available for the technicians and that technicians are served as quickly as possible
• Selling our products and services
• All stock and orders to be checked against delivery and advice noted and located
• Parts to be properly located as per manufacturer guidelines

 Experience

• You should be a self-motivated, articulate and professional individual who has good organisational and communication skills and be able to work as a member of a team to achieve deadlines and targets.
• IT literate
• Full on the job training will be provided

The Package

The successful candidate can expect:

• A competitive salary with excellent bonus opportunities
• Manufacturer training and development programme
• Permanent, full time job 40hrs (plus Saturday rota)
• Company Pension Scheme
• Staff Car Scheme available (after successful probationary period)
• 30 days holiday inc. stats
• Company uniform/PPE where applicable

Mervyn Stewart are an equal opportunities employer. Closing date for updated CV's to be received is Monday 8th November 2021. Candidates should demonstrate how they fulfil the criteria when completing their application ensuring they include all relevant information, skills and previous experience. Mervyn Stewart reserve the right to expand the criteria to aid shortlisting.

Mobile and tablet users may experience difficulty completing this application.  Please refer to the desktop site to apply.