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Customer Reviews

  • 06 February 2023
    I was taking my sister to the hospital and I became aware of a strange noise coming from the back of the car. I phoned Alison and explained my worry and asked if I could call and have someone look at it. Alison was very helpful and friendly and told me to call in before 5 and someone would check it out. It turned out the near side rear spring had snapped, so they kept the car to work on it the next morning. I was offered a lift home which I was didn't need but was pleased with the offer. Very good service indeed. Alison,. It doesn't matter how busy Alison is she always takes the time to listen to your problem and explain whatever is necessary
  • Jim Dunbar 29 October 2022
    Excellent service Very friendly staff Great workmanship, Driver who took us and picked us up to Bloomfield Shopping Centre
  • Angela Ferguson 29 October 2022
    Staff Member goes Extra Mile, Clear explanations. From Stewart and Ian
  • Anna McClements 29 October 2022
    I need my car serviced and MOT checked……the staff helped me with how to apply for cancellation MOT. During the servicing I was contacted and advised exactly what needing doing to secure a ‘pass’ on my MOT. I really appreciated the advice given together with the transport back and forth after leaving my vehicle in for service. Would certainly recommend Mervyn Stewart to my friends and work colleagues. Staff member who stood out Chap with beard on Service Desk, can’t remember his name (Stuart)
  • Kim Roe 29 October 2022
    The dealer is amazing Jamie has looked after the purchase of my previous 5 Suzuki cars he is outstanding. Also service team are fantastic All paperwork carried out efficiently sound advice on car great choice I have now purchased 7 cars from this dealership outstanding standard of customer friendly staff, welcoming always there if there’s a problem and great services Absolutely brilliant experience wouldn’t go anywhere else to buy a car
  • David Gilliland 21 August 2022
    Great place to go into. All staff were so friendly and that made us relaxed. From buying a car to getting a coffee sorted everything large or small seemed to matter to them. Shout out to Ian at the services. Really friendly person and advised us to take out a service plan. Again, not pushy but gave sound advice which we appreciated. Thank you, Suzuki, and especially Aaron and Ian. David Gilliland
  • David Gilliland 18 August 2022
    Aaron who we dealt with from the first day made us feel valued not just as customers but as people. We felt he was interested in us and not just in getting a sale and ironically that’s what influenced us to buy the car from him. We had been to a few other dealers, but Aaron was the only one who made us feel we mattered as people and who wanted to get the best deal for us and not just for him. We really appreciated that and it encouraged us to go back and buy our car from him. Yes, great car and we love it but loved the service provided by Aaron even more. Polite throughout and not pushy with an extensive knowledge of all things Suzuki!
  • R. McCracken 30 July 2022
    Very friendly and efficient staff. I was already visiting having been recommended to do so by my daughter, an existing customer. Got a great deal on my new car. Excellent and efficient staff. Made the whole car buying experience painless and rather enjoyable. Really pleased with my purchase. Delighted that I collected my new Swift in just two days. Dealerships for other makes could only promise delivery in 6 months plus.
  • Jane Gourley 10 July 2022
    Very friendly just like a we family. Everyone so helpful nothing too much trouble.
  • 01 July 2022
    Sales person (Aaron Orr) very nice to deal with. Courteous, helpful, absolutely no “hard sell”. This is the 4th new Suzuki I have bought from this dealer over the course of 15 years. Was originally Philip Petersen, now Mervyn Stewart but the same staff. I am a “returning customer” not so much on account of the make (Suzuki) but almost entirely due to the exceedingly good customer service provided by both the Sales and Service Departments
  • Mark Wilson 24 June 2022
    the team at Suzuki Bangor could not be more helpful nothing is too much trouble this is my 3rd Suzuki from this dealer and each time the service is the same Aaron Orr the sales executive is one of the best he is not pushy and try to sell you something you don't won't and also very helpful and polite as are all the staff
  • 18 May 2022
    Very helpful from start to finish , made very comfortable during the whole process from ordering to picking up . Guys are very knowledgeable in what they are doing , we're able to answer all my questions